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After Sales Service

The seven-star service enables global users to enjoy travel safety and green energy

Service Hotline

(Business scope: Battery Pack for xEV, Electric energy storage, Ship power)

EVE power has two authoritative certifications, "NECAS 5-star certification of national product After-sales service standard" and "CTEAS 7-star Certification of after-sale service system perfection degree certification evaluation system". EVE power focuses on customers and constantly creates higher business value for customers.

EVE power has established eight major after-sales service regions, including South China, North China, East China, Central China, Northwest China, Southwest China, Northeast China and Southeast China, with more than 15 city service centers. The after-sales service scope covers the whole country.

After-sales Service Certificate

01
NECAS

The five-star certificate of national product after sale service standard certification

02
CTEAS

The seven-star certificate of after-sale service system perfection degree certification evaluation system

03
CTEAS

After-sales service system perfection certification

province
ALL
北京
上海
天津
重慶
河北
山西
內蒙古
遼寧
吉林
黑龍江
江蘇
浙江
安徽
福建
江西
山東
河南
湖北
湖南
廣東
廣西
海南
四川
貴州
云南
西藏
陜西
甘肅
青海
寧夏
新疆
臺灣
香港
澳門
釣魚島
city
ALL
市轄區
東城區
西城區
崇文區
宣武區
朝陽區
豐臺區
石景山區
海淀區
門頭溝區
房山區
通州區
順義區
昌平區
大興區
懷柔區
平谷區

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After-sales Service Tenet

Serve formost, let global users enjoy safe travel and green energy

After-sales service Concept

Professional and reliable personnel, intimate and rigorous service, for user satisfaction

After-sales Service Commitment

7*24hours for you

24hProvide solutions to common problems within 24 hours

15minService response within 15 minutes of the working time

72hProvide solutions to difficult problems within 72 hours

2hService response within 2 hours of the non-working time